The novel coronavirus COVID-19 shook the economies around the world by disrupting people’s lives in unimaginable ways. Simultaneously, while the ongoing battle against the virus continues, the societies & industries are looking to rebuild and reemerge from this crisis. Among others, the travel, tourism and hospitality sector are probably the worst affected by the pandemic outbreak’s impact. And, it will be possibly a complex and lengthy road ahead of recovery for the travel industry.
Technology will be a crucial component to restore confidence and enable a new era of safe, seamless, and touchless travel in a post-COVID-19 world. In the past, we have experienced that the impact of digital transformation is evident in all industries and sectors, and the tourism industry is no exception where technology has disrupted the old order of things and completely reinvented the ways to explore traveling.
As part of the current change wave, we could witness automation with technologies taking the front seat as part of the optimization process. Even Gartner predicts that the combination of hyper-automated technologies with redesigned operational processes would enable the lowering of operational costs by 30% for the organizations.
Travel agencies and physical bookings are now almost outdated and will have a different outlook going forward. So much that a survey by eMarketer shows that travel-based mobile apps are the 7th most downloaded category and that 60% of smartphone users prefer travel apps for planning their leisure tours.
Tourism Mobile apps help users for planning travel, accommodation bookings, ticket bookings, cab booking, route mapping, and more. However, these are just the basic uses of tourism mobile apps, and more tourist services can be delivered like:
In fact, the tourism industry is using apps to reach the next level of user engagement and market penetration. Several new trends and tech factors will shape the future of tourism mobile application. For example, cab aggregation has captured the tourists’ imagination. Ridesharing is a prevalent phenomenon. Tourists are also opting for cashless options as a safer means to travel. As an experienced travel software development company, we can help you develop robust travel solutions.
